CreatvBhrama ServiceOps AI Copilot
BETA PREVIEW
BETA PREVIEW

ServiceOps AI Copilot

Turn ServiceNow incident data into operational insights and conversational analysis.

This early preview is intended for evaluation and testing. Features and outputs may change as feedback is incorporated.

Beta Preview

Testing and feedback only.

Session-Based Analysis

Uploaded files are processed for the active analysis session and are not intentionally retained by the application for future use.

Privacy-Safe AI

Conversational AI uses approved aggregate analytical context rather than raw ticket records.

Secure Processing

Backend processing, AI orchestration, validation, and protected logic execute server-side.

Upload your incident workbook

Supported files: XLSX, XLS, or CSV up to 10 MB. Use authorized test data and avoid confidential, highly sensitive, regulated, or production-restricted information.

Ready to analyze a workbook.

Your workbook is analysed for the current session. Conversational AI receives approved aggregate analysis rather than raw ticket records.

Upload a supported ServiceNow incident export to begin the beta experience.

Getting Started

Move from an incident export to a focused operational conversation in four steps.

1

Upload

Upload the supported ServiceNow incident workbook.

2

Review

Explore incident volume, priorities, assignment groups, categories, aging, and created-versus-resolved information.

3

Ask

Ask ServiceOps AI Copilot natural-language questions about the current analysis.

4

Explore

Apply filters and explore operational patterns from different service perspectives.

Try asking

Operational analysis, ready to explore

Operational Analytics

Review deterministic operational measures and focused views calculated from the uploaded dataset.

Conversational AI

Explore approved aggregate results with natural-language questions.

Executive Insights

Generate AI Executive Insights to review a structured summary based on validated aggregate operational metrics.

Data Quality

Review reporting coverage, field completeness, and analysis readiness alongside the dashboard.

Dashboard Filters

Upload a dataset to enable filters.

Privacy, security, and beta use

Privacy & Data Handling

ServiceOps AI Copilot is currently provided as a beta preview for testing and feedback.

Uploaded files are processed to perform the requested analysis during the current application session. The application does not intentionally retain uploaded ServiceNow ticket files for future user sessions.

Conversational AI features operate on privacy-safe aggregate analytical information rather than raw ticket records. Raw ticket descriptions, comments, work notes, caller details, and other ticket-level information are not intentionally transmitted to the conversational AI model.

For beta testing, users should avoid uploading confidential, highly sensitive, regulated, or production-restricted information unless they are specifically authorized to use that data for testing.

AI accuracy notice

Dashboard metrics are calculated from the uploaded dataset using deterministic application logic. AI-assisted responses help users explore and understand approved aggregate results. Because this is a beta preview, AI responses should be reviewed before being used for formal operational, SLA, financial, customer-impact, or governance decisions.

Security & Intellectual Property

ServiceOps AI Copilot is a proprietary beta implementation. Backend processing, analytical methods, AI orchestration, validation logic, and internal system design are not provided as part of the beta experience.

Access is provided for evaluation and feedback. Automated extraction, attempts to bypass security controls, unauthorized reverse engineering, or attempts to reproduce protected implementation components are not permitted.

Share Beta Feedback

Have feedback, suggestions, or issues to report?

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